1. Are you a factory or trading company?
We are a professional toy manufacturer with our own production lines, workshops and design team. We accept OEM & ODM orders.
2. What's your MOQ?
Generally 3000 pcs per design. We can also negotiate for trial orders.
3. Can you customize products?
Yes. We support custom logo, color, size, label, packaging and design.
4. Can I get a sample?
Samples are available. Sample fee will be refunded or deducted in bulk order.
5. How long for production?
Usually 25–45 days after deposit and artwork confirmed.
6. What about payment terms?
T/T: 30% deposit, 70% balance before shipment.
L/C, Western Union, Trade Assurance also acceptable.
7. What shipping methods do you offer?
Sea freight (FCL/LCL), air freight, international express, DDP/DDU door to door.
8. Do you provide international logistics?
Yes. We offer one-stop shipping, customs clearance, documentation and tracking.
9. Are your products safe?
All toys meet CE, ASTM, CPSIA, EN71 standards and pass safety tests.
10. What if there is quality problem?
We will check and reply within 24 hours. Free replacement or compensation.